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Juris FAQs

Features & Benefits

  1. What are Smart Legal Links?

    They automatically convert legal references into clickable previews for faster research.

  2. Can I annotate legal texts?

    Yes, you can highlight, comment, and organize notes within the platform.

  3. What makes Jurislocatorâ„¢ different from other tools?

    It’s tailored for immigration law with tools built by and for practitioners.

  4. Is the content regularly updated?

    Yes, legislation and tools are maintained and updated to remain current.

  5. Can I export my work?

    Yes, you can export notes and templates in Word or PDF format.

Getting Started

  1. What is Jurislocatorâ„¢?

    Jurislocatorâ„¢ is a legal research and workflow platform designed for Canadian immigration professionals.

  2. Who can use Jurislocatorâ„¢?

    It is intended for RCICs, immigration lawyers, paralegals, and legal researchers.

  3. How do I sign up?

    Visit our website and click ‘Start Free Trial’ to create your account.

  4. Do I need training to use Jurislocatorâ„¢?

    No formal training is needed. The platform is designed to be intuitive and includes tutorials.

  5. Can I access Jurislocatorâ„¢ on mobile?

    Yes, the platform is accessible via most mobile browsers.

How to Use Jurislocatorâ„¢

  1. How do I search for a law or regulation?

    Use the basic or advanced search bar to enter keywords, article numbers, or phrases.

  2. How can I highlight legal text?

    Select the text with your mouse and choose the highlight or comment tool.

  3. How do I use pinned notes?

    Click the pin icon next to any excerpt to save it in your dashboard.

  4. Can I organize my notes by client or case?

    Yes, you can tag and organize notes by case name or client reference.

  5. How do I export notes or excerpts?

    Click on the Export button and choose PDF or Word format.

Plans & Pricing

  1. Is there a free version?

    Yes, we offer a 7-day free trial.

  2. What are the available plans?

    We offer JurisStarter, JurisPro et JurisElite

  3. Can I change my plan later?

    Yes, you can upgrade or downgrade anytime.

  4. Is billing monthly or annually?

    You can choose either option based on your preference.

  5. Are there discounts for teams?

    Yes, we offer special rates for multi-user accounts.

Resources, Calculators & Tools

  1. What types of tools are available?

    You have access to date calculators, clocks, glossaries, salary tables, and more.

  2. Where can I find salary grids and program comparisons?

    These are located in the Resources tab under Legal Tools.

  3. Is the glossary specific to immigration?

    Yes, it focuses on terms used in Canadian immigration law.

  4. Can I use the calculators offline?

    No, all tools require internet access.

  5. Do the tools update automatically?

    Yes, updates are applied automatically without user action.

Security & Confidentiality

  1. Is my data secure?

    Yes, we use encrypted protocols and secure servers.

  2. Do you share data with third parties?

    No, your data is never shared without your consent.

  3. Can I delete my account and data?

    Yes, you can delete your account from the dashboard.

  4. Do you store client information?

    No, we do not store client case data or personal files.

  5. How often are security checks performed?

    We perform internal security checks regularly and with each major update.

Support & Troubleshooting

  1. How do I contact support?

    You can use the help form or email us at support@jurislocator.ca.

  2. What should I do if the platform crashes?

    Refresh the page or clear your cache. Contact support if needed.

  3. Where can I find user guides?

    User guides are available in the Help section.

  4. Is live support available?

    We offer live chat during business hours.

  5. Can I book a demo?

    Yes, demo bookings are available upon request.

Updates & Roadmap

  1. How often is the platform updated?

    We update monthly, with feature improvements and legal updates.

  2. Can users request new features?

    Yes, feature requests can be submitted through the dashboard.

  3. Is there a public roadmap?

    Yes, we maintain a roadmap showing upcoming features.

  4. Will I be notified of updates?

    Yes, update notifications appear inside the platform.

  5. Are updates automatic?

    Yes, no manual update is required.

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Last modified on 05:01 AM (EST) 09/07/2025