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faq

For faq

Is live support available?

We offer live chat during business hours.

What should I do if the platform crashes?

Refresh the page or clear your cache. Contact support if needed.

How do I contact support?

You can use the help form or email us at support@jurislocator.ca.

Will I be notified of updates?

Yes, update notifications appear inside the platform.

Is there a public roadmap?

Yes, we maintain a roadmap showing upcoming features.

Can users request new features?

Yes, feature requests can be submitted through the dashboard.

How often is the platform updated?

We update monthly, with feature improvements and legal updates.

How often are security checks performed?

We perform internal security checks regularly and with each major update.

Do you store client information?

No, we do not store client case data or personal files.

Can I delete my account and data?

Yes, you can delete your account from the dashboard.

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Modifié le 08:47 AM (EST) 08/07/2025